Terms of Service (EULA)
Thank you for using the "Mom and Dad Tell Stories" APP (hereinafter referred to as "we" or "us").
The following are our Terms of Service. Member registration and other specific data will be protected and regulated according to our Privacy Policy.
Payment Types
Subscription
For subscription items, the system will automatically charge you within 24 hours before the start of each billing cycle (which may be weekly, monthly, yearly, or other cycle lengths). The exact billing time is subject to the Android/iOS platform.
Cancellation
You may cancel your subscription at any time before the end of the applicable billing cycle (as described in the FAQ section below). The system will cancel your subscription starting from the next billing cycle.
For example, if you purchase a monthly subscription, you can cancel at any time during the subscription period. The system will cancel your subscription at the end of your current billing cycle. Subscription fees for the current billing cycle will not be refunded.
Usage Period for Paid Products
This refers to the period during which members of our platform may use the subscribed/purchased content based on their subscription/purchase method and payment method.
Right of Use
The subscription software service plan selected by subscribers on our platform is only a license for the subscription service granted by our company to subscribers. This means subscribers may only use the service through the subscribed APP or computer products. Unless otherwise specified in the paid subscription plan, subscribers do not acquire ownership of the content in the plan after paying for the subscription.
Service Suspension and Interruption
We will maintain the normal operation of the system and services through generally reasonable technical means and methods. However, we reserve the right to suspend or interrupt the provision of this service under the following circumstances:
- When necessary maintenance and construction of website electronic communication equipment is required
- When sudden electronic communication equipment failure occurs
- When the electronic communication service applied for by the website is suspended and service cannot be provided
- When the website cannot provide service due to force majeure factors such as natural disasters or other reasons not attributable to us
Digital Product Return and Exchange Policy
Online digital products are not subject to the Consumer Protection Act's provision allowing cancellation and refund within a 7-day cooling-off period. Therefore, once listening privileges are activated, no cancellations, refunds, or plan changes can be processed. You may cancel automatic renewal before the next billing date.
Intellectual Property Protection
All works and materials belong to Mom and Dad Tell Stories and its rights holders, protected by copyright law. Please do not reproduce without proper authorization. Respecting intellectual property rights is an obligation of all members. In case of violation, members shall be liable for damages to Mom and Dad Tell Stories (including but not limited to litigation costs and attorney fees).
In adherence to the principle of respecting others' intellectual property rights, members agree not to engage in any acts that infringe upon others' intellectual property rights when using our services.
If a member is involved in infringement, we may suspend all or part of the services, or directly cancel the member's account without refund.
Member Authorization to Mom and Dad Tell Stories
For data transmitted, entered, or provided by members, members agree that Mom and Dad Tell Stories may collect, process, store, transmit, and use such data within a reasonable scope to provide users with other information or services, compile member statistics, conduct research on online behavior, or for any other lawful use.
Refusal or Termination of Member Use
Members agree that we may, for the purpose of maintaining transaction security and for any reason, including but not limited to lack of use or violation of the express provisions and spirit of these Terms of Service, terminate the member's password, account (or any part thereof), or use of this service (or any part thereof), or remove and delete any "Member Content" within this service.
Furthermore, members agree that if the use of this service (or any part thereof) is terminated, Mom and Dad Tell Stories shall not be liable to the member or any third party.
Governing Law and Jurisdiction
The interpretation and application of these Terms of Service, as well as any disputes or controversies related to these Terms of Service or arising from transactions between members and us, shall be handled in accordance with the laws of the Republic of China (Taiwan). The Taipei District Court shall be the court of first instance, unless otherwise mandated by law regarding jurisdiction.
Subscription FAQ
Q: How does automatic renewal (billing) work each period?
After subscribing, the system will directly charge the credit card linked to your Android/Apple ID (subject to platform regulations).
Q: How do I cancel automatic renewal?
iOS In-App Purchase (iPhone)
Go to Settings → Your Name → Subscriptions, where you can cancel your subscription.
Android In-App Purchase
Open Google Play Store on your phone → Menu in the upper left → Subscriptions → Find the app you want to cancel and select Cancel Subscription
Q: How can I confirm that my subscription is complete?
Once your order is placed and payment is completed, and you receive a successful order confirmation email to your registered email address, your subscription is complete!
Q: Why don't I have access even though I've completed my subscription?
Please update or restart the APP, or log in again.
